Walk-In @ Bioclinica Bangalore on 15th &
16th Feb for Voice Process
Greetings from Bioclinica..!!
As part of our expansion process, we are
conducting Freshers Walk-In at our Bangalore Campus.
Walk In Venue:
Bioclinica India Pvt Ltd,
No:18/2 & 18/3, V G Heritage,
Vanivilas Road, Kanakapura,
Basavanagudi, Bengaluru,
Karnataka 560004
Walk-In Timings : from 9.00 AM to 1 PM
Walk-In Date: 15th and 16th Feb 2020
Job Title : Drug Safety Associate - MICC
Years of experience: Freshers
Work Location: Mysore, Karnataka
Shift Timings: US shift (With cab facility)
Education: Bachelor's / Master's in Science / Nursing / Bio-Informatics / Biochemistry / Biomedical / Biotechnology / Clinical Microbiology / Medical Biotechnology / Biological Science / Biomedical Sciences / Biosciences /Life Sciences / Medical Biochemistry / Medical Microbiology / Molecular Biology / Life Sciences / Clinical Research / Biophysics / Medicinal Chemistry / Nuclear Sciences
Essential Duties and Responsibilities:
Years of experience: Freshers
Work Location: Mysore, Karnataka
Shift Timings: US shift (With cab facility)
Education: Bachelor's / Master's in Science / Nursing / Bio-Informatics / Biochemistry / Biomedical / Biotechnology / Clinical Microbiology / Medical Biotechnology / Biological Science / Biomedical Sciences / Biosciences /Life Sciences / Medical Biochemistry / Medical Microbiology / Molecular Biology / Life Sciences / Clinical Research / Biophysics / Medicinal Chemistry / Nuclear Sciences
Essential Duties and Responsibilities:
·
Receive and process assigned voicemails
·
Update the Voicemail Tracker
·
Receive information or inquiry through phone call/email/fax/mail
and create a record in Track Wise and IRMS
·
Attach product replacement authorization form in Track Wise, if
inquiry involves replacement request
·
Follow Track Wise Convention guide while handling and managing
product complaints.
·
Receive information or inquiry through phone call/email/fax/mail
and process them in IRMS
·
Generate reports related to inquiries received through phone
call/email/fax/mail
·
Enter all the relevant information received through phone
calls/email/fax/mail into IRMS
·
Enter all the information pertaining to non-significant phone
caIIs, emails, faxes for internal tracking and reconciliation
·
Responsible for receiving phone calls related to adverse events
and for book-in of cases received by all source types (phone
call/email/fax/mail) into ARIS-g
·
Responsible for following good documentation practices while
completing AEM form
·
Responsible for triaging of case
·
Responsible for attaching AEM form or other source documentation
to case.
·
Use IRMS to create contacts for callers with inquiries related to
AE/PC/MI.
·
Thorough understanding of use of FAQs and product labeling to
answer medical information inquiries
·
Thorough understanding of regulatory requirements for safety
reporting
Other
Responsibilities:
·
Follow departmental AE workflow procedures
·
Closure and deletion of Cases
·
Perform any other drug safety related activities as assigned
Specialized
Knowledge and Skills:
·
Basic competence with medical and therapeutic terminology
·
Understanding of Patient Safety regulatory obligation
·
Good attention to detail
·
Ability to deliver within established timelines
·
Fluency in Spoken and written English and excellent comprehension
Communication
Skills:
·
Excellent written/oral communication
·
Strong interpersonal skills required to interact with clients,
management, and peers effectively.
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