BIOCLINICA - Walk-In Interviews for Freshers on 9th Nov' 2019

Greetings from Bioclinica,

Pharmacy Freshers Walk-in (voice Process) @ Bioclinica, Bangalore

We are conducting Walk-In for Pharmacy and Nursing graduates with excellent communication skills for voice process US Shifts.

Interested candidates can meet us on 9th Nov 2019 i.e., Saturday @ below venue.

Venue Details:

Bioclinica India Pvt Ltd

No:18/2 & 18/3, V G Heritage, Vanivilas Rd, Kanakapura, Basavanagudi, Bengaluru, Karnataka 560004

Walk-In Timings: 09:00 AM - 12:00 PM

Job Title: Drug Safety Associate - MICC
Years of experience: Freshers
Work Location: Mysore, Karnataka
Shift Timings: US shift (With cab facility)
Education: Graduates / Post Graduates in Pharmacy, Nursing, Dental or any equivalent
Essential Duties and Responsibilities:

· Receive and process assigned voicemails

· Update the Voicemail Tracker

· Receive information or inquiry through phone call/email/fax/mail and create a record in Track Wise and IRMS

· Attach product replacement authorization form in Track Wise, if inquiry involves replacement request

· Follow Track Wise Convention guide while handling and managing product complaints.

· Receive information or inquiry through phone call/email/fax/mail and process them in IRMS

· Generate reports related to inquiries received through phone call/email/fax/mail

· Enter all the relevant information received through phone calls/email/fax/mail into IRMS

· Enter all the information pertaining to non-significant phone caIIs, emails, faxes for internal tracking and reconciliation

· Responsible for receiving phone calls related to adverse events and for book-in of cases received by all source types (phone call/email/fax/mail) into ARIS-g

· Responsible for following good documentation practices while completing AEM form

· Responsible for triaging of case

· Responsible for attaching AEM form or other source documentation to case.

· Use IRMS to create contacts for callers with inquiries related to AE/PC/MI.

· Thorough understanding of use of FAQs and product labeling to answer medical information inquiries

· Thorough understanding of regulatory requirements for safety reporting

Other Responsibilities:

· Follow departmental AE workflow procedures

· Closure and deletion of Cases

· Perform any other drug safety related activities as assigned

Specialized Knowledge and Skills:

· Basic competence with medical and therapeutic terminology